Prevention Service

More prevention.
Fewer unexpected breakdowns.

An annual check designed to help keep your home appliances efficient, identify potential issues early and reduce the risk of unexpected breakdowns.

With Top Assistance, you can have up to 3 home appliances checked during a single visit, with their operation and the condition of the main parts subject to wear carefully assessed.

Find out how it works View the plans

Annual check • Up to 3 home appliances • Specialised technicians

Protect your home appliances

Activate the Prevention Service

An annual check to take care of the home appliances you use every day and identify early signs of wear or malfunction.

Up to 3 home appliances

During a single visit, we can check up to three home appliances in your home.

Annual technical check

We check that the appliances are operating correctly and assess the condition of the main parts subject to wear.

One appliance care product included

The visit also includes a specific care and maintenance product for one of the appliances checked.

Discover the available plans

Why choose prevention

Acting early can help prevent more serious problems

Even when they appear to be working correctly, home appliances may have worn components, build-up or minor issues that could develop into faults over time.

The Top Assistance Prevention Service includes one annual visit during which we can check up to three home appliances, verify their operation and assess the condition of the main parts subject to wear.

A regular check gives you a clearer picture of the condition of your appliances and allows action to be taken early when signs requiring attention are identified.

Discover what's included
Wear parts under control

We check the condition of the main components subject to deterioration and wear during normal use.

Performance check

We check how your appliances are operating to identify potential issues before they develop into more serious problems.

Up to three appliances

With one annual visit, you can have up to three home appliances in your home checked.

Care and maintenance

A specific care product for one of the appliances checked is included, together with instructions for its correct use.

Available plans

Choose the level of protection that best suits your needs

All plans include an annual check of up to 3 home appliances. The higher-tier plans add dedicated services to provide greater priority and peace of mind in the event of a breakdown.

Essential prevention

Annual Prevention Plan

€89 / year

One annual visit dedicated to checking and caring for the home appliances you use every day.

1 scheduled visit every year

Check of up to 3 home appliances

Operational check

Inspection of the main parts subject to wear

1 appliance care product included

Advice on the correct use and maintenance of your appliances

ACTIVATE THE ANNUAL PLAN ASK FOR INFORMATION ON WHATSAPP

The most comprehensive protection

Prevention Premium Plan

€229 / year

Our most comprehensive plan, designed for those who want an ongoing service with two call-out charges already included during the year.

Everything included in the €129 Prevention Plus Plan

Call-out charge included for 2 service visits per year

Priority handling of service requests

The included call-outs can be used during the plan’s annual validity period

Unused call-outs cannot be carried over to the following year

ACTIVATE PREVENTION PREMIUM ASK FOR INFORMATION ON WHATSAPP

By clicking “Activate”, you will be redirected to the Top Assistance subscription page, where you can select your preferred plan.